Help

Frequently asked questions

Hosting, domains, automation, billing and support — answered.

About Himalaya Cloud

What is Himalaya Cloud, and how is it different from other Nepali hosts?
Himalaya Cloud is the cloud platform from Tech Himalaya — Cloud VPS, cPanel hosting, domains and managed automation, hosted in Nepal and billed in Rupees. What sets us apart isn't just hosting: we run the Himalayas' first managed n8n automation service, pair it with a modern self-service portal (in-app domain search, one-click cPanel login, NPR/USD billing), and focus on builders and businesses who want to automate, not just host. See managed n8n →
Where are your servers located?
In Nepal. Hosting your site in-region means lower latency and faster page loads for a Nepali audience, billing in your own currency, and data that stays local. About the datacenter →
Do you offer local Nepali support?
Yes — you're supported by a local team in your timezone, by ticket and email. Open a ticket any time from your client area, or email support@himalaya.cloud.

Hosting & Cloud VPS

What's included with cPanel hosting?
Fully managed cPanel & WHM on LiteSpeed with LSCache, free SSL, daily backups, one-click WordPress and 400+ apps via Softaculous, email, and Imunify360 security. See hosting plans →
Do you offer Cloud VPS?
Yes — NVMe-backed virtual machines hosted in Nepal, with snapshots, private networking and IPv6, provisioned quickly. Explore Cloud VPS →
Will you migrate my existing website for free?
Yes. Our team handles cPanel-to-cPanel migrations at no cost — sites, email, databases and DNS — usually with no downtime. Just open a ticket with your current login details after signing up.

Automation (managed n8n)

What is managed n8n, and do I need it?
n8n is a visual, low-code automation tool that connects your apps, APIs and databases into automated workflows — capture leads, sync data, send alerts, run scheduled or AI tasks. "Managed" means we host a dedicated instance for you (single-tenant), with queue mode, auto-scaling workers, backups, SSL and upgrades handled. If you do anything repetitive across tools, it pays for itself. Learn more →
Is it true I get a workflow built for free?
Yes — every annual managed-n8n plan includes one custom workflow built free by our team. Tell us a process you'd like automated and we'll set it up.

Domains, billing & guarantees

Do you sell domains, including .np?
Yes — search and register 400+ TLDs including .com, .np, .com.np, .io and .ai, with free WHOIS privacy and one-click DNS. Find a domain →
Can I pay in Nepali Rupees? What payment methods do you accept?
Yes — prices are shown in NPR (or USD if you prefer), and you can pay by eSewa, Khalti, card, or bank transfer. Switch currency any time from the top of the site.
Is there a money-back guarantee?
New shared-hosting orders can be refunded within 7 days if you're not satisfied; VPS and managed-n8n are pro-rated for unused time. Domains are non-refundable once registered (registry fees are charged immediately). Read the refund policy →
How do I get started?
Pick a plan, add it to your cart and check out — you'll have an account and service in minutes. Browse plans →